Sony Network Media Player (Netbox) – SMP-N100
When BRAVIA Internet Video was introduced in 2010, Sony did a very poor job of marketing it. The ability to stream Internet video content through a television is an important milestone in broadcast media – far more significant than the latest 3D fad. 3D TV is a very limited medium; the cost to make 3D media is expensive, which is why very little content actually exists. If you do manage to get hold of a 3D film for example, you’ll need to wear uncomfortable glasses to view it. When you finally view the 3D content, you’ll wonder what all the fuss is about. You’ll probably notice that a lot of the imagery will have been deliberately engineered so it looks more three-dimensional. In fact, it barely looks three-dimensional at all; it just looks like there’s extra depth in the picture. It’s all very underwhelming and after 2 hours of watching 3D content, you’ll feel disorientated and nauseous. It’s unlikely after watching one 3D film, you’ll ever want to watch another. So like I said, it’s a fad. If we could view 3D TV without glasses, and the content actually looked 3D (to the extent that you feel like you’re in the picture), the medium might one day become a standard in broadcast technology. Until these (major) flaws are ironed out, Sony should stop investing money into their active-shutter nonsense, and concentrate all their efforts on marketing their Internet streaming services.
BRAVIA Internet Video (shortened to BIV for the rest of this review) is basically a series of Internet video and music services which can be streamed directly through a television without the need of a computer. BIV was incorporated into most of Sony’s 2010 television range as well as their Blu-Ray players. Unfortunately, consumers who bought a Sony television or Blu-Ray player in 2009 would have missed out on this excellent feature. To avoid upsetting their customers who will have no doubt regretted not waiting for the 2010 BRAVIA range, Sony introduced the Network Media Player. If you link the Network Media Player (Netbox for short) up to your 2009 Sony TV, you’ll gain access to BIV. The cost of the Netbox is around £120, which is obviously a lot cheaper than buying a new BRAVIA television. It actually works on all TVs, not just Sony’s product range, which is obviously wonderful. Having access to BIV is a good thing, but is the Netbox the best means of viewing it? This review aims to find that out.
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Appearance
Let’s begin this review by assessing the product’s aesthetic beauty and build quality. Sony describes their product as having a ‘monolithic design’ which can apparently “make a style statement with [its] luxurious materials and minimalist finish” and will also “match with BRAVIA® TV and Home Cinema.” In 2010 Sony introduced a number of televisions and home cinema products which were marketed as being of ‘monolithic design.’ This meant that you could match your monolith TV with your monolith Blu-Ray, for the sake of visual uniformity. ALL of these products have BIV incorporated into them, which meant there would be absolutely no point in purchasing the Netbox. So, why the fuck would Sony market the Netbox as matching their monolith home cinema products when it’s incompatible with the entire range? It’s just fucking mindless. Of course, if we look at the Netbox in isolation, it’s actually not a bad-looking product. It’s a simple, minimalist design that would look comfortable sat on most TV stands. I disagree with Sony’s ‘luxurious materials’ nonsense, though. It’s made out of plastic for fuck’s sake, not kryptonite. The high-gloss finish on the front side of the product is extremely prone to scratching. I actually rubbed a sheet of (cheap) toilet paper across the front of the product with the intention of cleaning it. Unfortunately, my attempts at cleaning failed; I ended up covering the entire front side of the Netbox in hairline scratches. If Sony’s ‘luxurious materials’ can be damaged by a sheet of toilet paper, how exactly do their regular materials fare? Not so well, I suspect.
Anyway, in terms of looks, the product scores well: it’s discreet, and I think that’s the point. In terms of build quality, it’s okay. It feels solid enough, but the fact that toilet paper can scratch it means the product wasn’t subject to proper testing before it was released. The high-gloss finish looks all right (albeit a bit tacky), but in a world of dust and grime, it’s just not practical. I’m finding it hard to be objective with this review, as Sony’s product description has really annoyed me. But for the sake of the site’s reputation, I’ll have to put aside my feelings, and concentrate on the facts. The product looks fine; just don’t try to clean it.
Features
So, what can the Netbox actually do? Well, the device allows you to watch Internet video content on your television without the need of a computer. The device can also be used to stream media stored on your home network through your TV. Essentially, it’s BIV without the need of a BRAVIA television. So, let’s have a look at some of the Internet video services Sony grants you access to. Probably the most relevant of the on-demand services is BBC iPlayer. For those of you who don’t know, iPlayer allows users to stream television programmes that have been aired on all the BBC channels in the past 7 days. This is very useful, as most of the best television will have originally been aired on the of the four BBC channels.
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Above: Realistically, if you own a Panasonic Quintrix SR Acuity, you won’t want to replace it. This means that the Netbox is a good add-on to make this amazing CRT TV useful again.
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Unfortunately, there are problems with Sony’s version of iPlayer. If you surf the BBC iPlayer website, you’ll notice that you can now stream ‘other channels’, which gives you access to all the ITV, Channel 4 and five services. BIV does give you access to Five’s on demand service, but there’s still no way of accessing ITV or Channel 4 services through the Netbox. This is very disappointing, especially seeing as Sony’s been promising access to ITV’s catch up service since March 2010. Seeing as BBC iPlayer is accessible through so many devices nowadays (Nintendo’s Wii, Apple’s iPhone etc.), it seems ridiculous that Sony wouldn’t offer a better version of the streaming service. So, whilst Sony’s iPlayer is a decent service, it should have been a lot better, and crucially, it’s not a unique selling point of the Netbox.
So, what other content does the Netbox allow access to? Well, perhaps the most recognisable service is YouTube. What’s useful about this version is that it allows you to log into your account and view your favourites. This is particularly useful if you have ‘adult’ content saved on your favourites, as there’s no filter to stop you viewing it. What’s annoying about BIV’s version of YouTube is that there is very little in the way of music content. I suspect this is either because artists can’t make money from BIV views, or that Sony haven’t come to any agreements with other record companies about streaming their content. Whatever the reason, consumers won’t be happy when they realise they have a very limited version of YouTube. The BIV version of Dailymotion is also very limited, but unlike YouTube, its interface is fucking dreadful. Trying to search for content on Dailymotion never seems to return any results. I don’t know if it’s because the content doesn’t exist on the BIV version, or that it’s just a really poor search engine. Again, it’s just not good enough. Why tease us with the prospect of having Dailymotion, only to provide a substandard piece of shit? Virtually all of the other free services are a waste of time. This is partly because the content is rubbish, and partly because the services aren’t updated frequently enough.
To cater for consumers with disposable incomes, the Netbox provides access to pay-per-view and subscription services, such as LOVEFiLM and Sony’s own Qriocity. Streaming LOVEFiLM through a television has its perks; the most obvious being that there’s no need to own a computer. Because the films are streamed directly through your television, there’s no need for physical media either, which means you don’t have to worry about posting discs in the post. Perhaps the only downside with BIV’s version of LOVEFiLM is that you obviously can’t rent games through your television. If you want to watch the latest releases, Sony’s pay-per-view service is probably more relevant. Once you’ve signed up to Qriocity, you simply select the film you want to watch on screen, and then stream it in SD or HD. It costs around £4.50 to stream a new film release in HD. I can’t be certain of this pricing, as since I’ve been in possession of the Netbox, Qriocity has been offline as it uses the same server as the Playstation Network. This isn’t good news for the service, as Sony didn’t do a very good job of marketing Qriocity to begin with. If Sony are serious about offering this service as an alternative to Blockbuster video, for example, they really need to market it properly (and stop upsetting hackers). At present, it’s an unreliable service that very few people have heard of.
Okay, so that’s basically all the streaming services worthy of discussion. I mentioned at the start of this section that the Netbox allows users to stream stored media from a PC to their television. This is an excellent feature, particularly if you’ve large number of photos and music stored on your computer. To get the most out of streaming music through the Netbox, your television should ideally be connected to a home theatre system. You can also stream video content from a PC, but it obviously depends what format the media is encoded in. Sony claim the Netbox will read the following formats:
HD JPEG, JPEG, MP3, AAC, WMA, LPCM, MPEG-1, MPEG-2, MPEG-4 Simple Profile, DivX, HDMI™ CEC, AVCHD, WMV9, DivXHD, MPEG-4 AVC, MKV.
This means that the Netbox can read the main picture, photo and video formats. However, it’s a little disappointing that the Netbox can’t read AVI video files. In a way, you can’t really blame Sony for incompatibility issues, as there are just too many formats in general. The lack of standardisation with media formats is a discussion for another day, however.
Connectivity
The Netbox is not a standalone product, and therefore needs to be connected to a monitor of sorts. The rear outputs indicate that the device can connect to a monitor that has either a composite, component, HDMI or SCART input. This means that your old analogue CRT television can now receive terrestrial television by simply connecting it to the Netbox. Of course, you’ll need an Internet connection to receive the BIV services. The Netbox is capable of both a wired and wireless connectivity. Ideally, you’d connect it using an Ethernet cable, as wireless is slower, more unreliable and will probably require you to input a security key on the network setup. If you decide on the WI-FI option, the Netbox maintains signal strength comparable to a laptop’s wireless adapter. Providing you have at least a 1.5 Mbit/s connection, there shouldn’t be any problems streaming the Internet content. If you want to stream content from your home network, you’ll need to make sure the media server is DNLA certified. It’s also possible to read media off a memory stick by connecting it to the USB input. Finally, there’s an optical output to connect the device to a home theatre system. It’s probably not all that relevant if the Netbox is to be connected to a second/bedroom television, though.
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User-Friendliness
It’s essential that the Sony Netbox is not just accessible for young tech-savvy folk, but also the older generations who are daunted by the prospect of Internet television. As I’ve mentioned in past reviews, the Sony XrossMediaBar is a truly excellent interface; it’s a comprehensible menu system that’s both quick and response. Finding the relevant video service will be a relatively simple task, but searching for content within the channel will prove more problematic. The supplied remote control is one of the Netbox’s biggest flaws.
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Above: Netbox remote. Below: BRAVIA TV remote. (Sony forgot how to spell theatre for their Netbox remote)
If you decide to search for a video on YouTube, for example, you’ll need to use the on-screen keypad to type commands. If you find this to be a slow and frustrating affair (which you will), the alternative is to use the buttons on the remote as if you were writing a text message. If you’re used to text messaging, this will be a marginally quicker process; if you’re not, you’ll have difficultly determining which buttons correspond to the various letters of the alphabet. This is not an issue on Sony’s TV remotes, which as you can see in the above image, the letters are printed below the numerical buttons. Weirdly, Sony didn’t bother to do the same on their Netbox remote. Ideally, instead of a traditional TV/DVD remote, the Netbox should be supplied with a mini Bluetooth keyboard. Unfortunately, as a means to keep the cost down, Sony provide consumers with exactly the same remote manufactured for their Blu-Ray players.
The Netbox is capable of streaming content from a media server, but configuring the device to perform this task can prove difficult to some users. Once the Netbox is connected to a router, your PC should be able to view the device on your local network. If there’s shared media on the PC, you’ll be able to stream that content to your Netbox. This is a relatively simple process, but it’s not always reliable. For example, on one occasion, my PC couldn’t detect the device on my local network. I therefore had to match the Netbox’s MAC address with one of the devices listed in ‘all networks’. Had I not been computer-literate, I wouldn’t have been able to connect the Netbox to my PC. Because not everyone’s as comfortable operating IT products as I am, Sony should have provided users with more information on how to connect the device to a media server. It wouldn’t have been much to ask for Sony to have provided a colourful quick-start guide, which depicts each step in connecting the Netbox to a media server, would it?
Conclusion
In many ways, Sony’s Network Media player is a very good product. It’s a device that will not only help modernise your TV, but could potentially save you having to replace it. Television is becoming an increasing dated medium, and it’s because it’s not changed much within the past 60 years. Yes, screens are larger and more colourful, and there’s certainly more content on offer, but the process of sitting and consuming a broadcast hasn’t actually altered. The Netbox increases what your TV can offer, for example, instead of the family viewing digital photos stood around a computer/laptop screen, it’s now possible to do so sat in front of your living room TV. Whilst computers tend to isolate individuals, the television has the potential to bring people together. If a TV can offer the same media functionality as a computer, it could have a profound impact on social dynamics within the domestic space.
The main drawback of the Netbox is that it simply can’t offer the same media functionality as a computer. The video on demand services featured on the Netbox are restricted versions of their computer-accessible counterparts. In terms of playing back media content, your computer isn’t restricted to which formats it can read. What’s also ridiculous is that the Netbox doesn’t even offer the same networking functionality as Sony’s NX or LX BRAVIA televisions. Why doesn’t the Netbox feature BRAVIA Internet Widgets, which give users access to Twitter, Facebook and eBay. Think of how little time would need to be spent sat at a computer desk if your television could offer the same recreational possibilities as a PC.
Smart TV is the future. Sony need to stop fannying about with 3D and invest more time and money into this relevant technology. The Netbox is a good starting point, but Sony’s replacement product will need to be far more sophisticated if they want to stay ahead of their competitors. As for the present, well, at £130 the Netbox is massively overpriced. If it retailed at half of that value, it might be worth considering.
Score: 5/10 – A potentially excellent product that’s undermined by price point, interface issues and service restrictions.
RH
Click here for Netbox FAQ